We will be E-Scribing all prescriptions directly from our office to the pharmacy. This should eliminate most errors, expired, lost and stolen scripts. ESCM should be positive change for us all. It will be very easy, when you run out of refills at the pharmacy; you are due for an appointment for your next set of scripts. This should also free up more office time to serve you better.
Please, bear with us as we adjust to this new procedure. We are trying to get all refills taken care of as quickly as possible, along with prior authorizations and our day to day appointments. To help this process go smoothly you can request your pharmacy to electronically send all refill requests, and have your insurance company send the prior authorizations directly to us with all pertinent information.
We will be offering extended hours to better serve you. The extended hours will be by appointment only. Otherwise, our regular office hours remain the same:
Monday through Thursday 9:00 a.m. to 4:30 p.m.
Fridays 9:00 a.m. to 12:00 p.m.
Closed Saturday & Sunday
We will also be adjusting our rates a little to be more comparative to the areas self-pay medication management services. JoEllen has been the lowest priced provider in the East valley and will continue to be, as long as we can keep our overhead down and keep our customer service up.
That is our goal this year and always.
Thank you, for your continued relationship with both JoEllen and I, as we move into this New Year.